SCF GYM CODE OF CONDUCT
MEMBER T’S & C’S
SCF works hard to provide an inclusive, respectful and welcoming environment for all of our members. Everyone deserves to enjoy their health and fitness journey here and ask everyone that comes through our doors to help foster this by adhering to our COD.
MEMBERS
· Always respect others, be polite and say hi. A smile goes a long way
· Put your clothes and equipment in the lockers or shelves (out of the way of people exercising
· Use a towel and bring a water bottle
· Return weights/equipment to their proper place when you’re done.
· Wipe down your equipment after use.
· Dress appropriately with appropriate footwear. Tops must be worn at all times ie no bare chests, unless you are sparring in the ring (supervised by an approved boxing coach)
· No gang patches
· No sunglasses, face coverings or any intimidating clothing to be worn.
· Members doing adult classes or using equipment must be at least 14 OR
Have prior management approval OR be training with a PT
· Junior classes are for 5-17 year olds but younger kids can attend if approved by the coach.
MEMBERSHIP CARD & ACCESS
· A Membership Card is issued to each Member and you must either swipe your card OR ask reception to
sign you in, every time you visit the gym for verification and security purposes.
· A Membership entitles Members to use the facilities during staffed hours.
· Members must purchase a 24/7 card to access the gym during non-staffed hours.
GUESTS
· Guests must be registered at reception and have signed a free trial form or pay the guest one-off fee.
· All Guests using the gym must be at least 14 years of age (unless attending a Junior Boxing class).
WHERE TO KEEP YOUR GEAR:
· We have lockers are available for you to use on a first come, first serve basis. Please bring your own padlock and lock your locker during your visit and take it when you go. Lockers are not available for permanent storage
· The red shelves and key rack are available for small bags and items.
· Please don’t leave your gear in the changing rooms.
FORMALITIES
All memberships need to be paid on time. If not, it is understood that the relevant fees will be charged and the member is responsible for payment of all fees. Members must have a current / paid up membership to access the gym. Overdues and default fees need to be paid to debit success or at reception to train.
On joining - you will be charged a $15 contract establishment fee which will be taken out with your first payment.
We have CCTV cameras in operation 24/7. Any theft will be reported to the police.
24/7 members are not permitted to bring guests, kids, family members or friends or pets, unless they have prior management approval.
CARPARK
All members are welcome to use our car park free of charge while they are using the facilities, up to 2 hours per session.
COMPLAINTS PROCESS:
If you have an issue please contact the manager direct: Casey Potatau 021856857
or email [email protected] to provide the relevant information.
We will respond to your initial email within 24 hours and endeavour to resolve the issue as soon as possible.